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Completing Work at Home FAQ

1. How do I log onto Show My Homework using a PIN code (Student)

1. Either search for “Waingels Show My Homework” or go to

2. Select “Log In” from the top right hand corner of the screen.

3. If you have not logged in before, you will need to use the PIN code that you have been issued with. Please see '3. My PIN code has expired/ I do not have a PIN code'


4. Type in the School Name

5. Type in your email address – for students this should be your school email address, for parents this can be any email address.

6. Enter your PIN code as provided by the school.

2. Logging onto Show My Homework using a password and email address (Student)

If you have previously logged onto SMHW, it is possible to log in with your password and email address.

  1. Either search for “Waingels Show My Homework” or go to
  2. Click “Log in” from the top right hand corner of the screen,
  3. Select  either parent or student
  4. Fill in the email address you originally used when logging into Show My Homework
  5. Add your password
  6. Click “Log in”



  1. Alternatively, select sign on with Office 365 and use your school email and password to log in.
  2. If SMHW does not recognise your email address see '4.Show My Homework does not recognise my email address'.
  3. If you have forgotten your password, click “forgot password” and a reset email will be sent to the address you originally entered for SMHW.

3. My PIN code has expired/ I do not have a PIN code (Student)

If Show My Homework tells you that your PIN code has expired it could be because of one of the following reasons:

  1. The email address you have entered is different from the one you first used for SMHW.

Try to enter a different email address with the same PIN code.

  1. The PIN code has actually expired.

In this case you should contact the school directly and we will be able to reset your code.

  1. You are trying to log on as the wrong type of user.

Make sure you select “parent” or “student” before you enter your code.

If you do not remember the email address you originally used, or if you feel you may have typed it in incorrectly, please contact the school office and we will be able to reset it all for you.

4. Show My Homework does not recognise my email address (Student)

The Show My Homework App and website stores the email address that you originally used when you first logged in.

If you get an error message that says “email not recognised” it will be because the email that is stored is different to the one you typed in originally.

To solve this issue you should try the following:

  1. Try a a different email address, many students first entered a gmail or Hotmail email address, rather than the school email address.
  2. Click on “I don’t have an account yet” and enter your pin code.  How to do this can be found under '1. Logging on to Show My Homework using a PIN code'3











3. Try logging in using your school account, but selecting Office 365 or Google sign in options from the log in screen.


4. If none of these work, please contact the school and we will reset your password and email address.

5. How can I see all the work that I have been sent? (Student)

This information is for students.  For a parents guide to monitoring work set please see '13. How do I log onto Show My Homework (Parent)'

The easiest way to view all the work you have been set on Show My Homework is by clicking the homework calendar.  This can be done by selecting the calendar option from the left hand menu.


The calendar shows all of the work set during the current week.

  1. Click on a piece of work to see the details of the homework set.
  2. Click on one of the two arrows to change the week being viewed, this way you can see any work that is due to be submitted in later weeks.
  3. To find work from a specific teacher or subject, use the filter button at the top of the page.

6. How do I submit work using Show My Homework? (Student)

How to submit work that is labelled as “hand in this homework in class”.

For this type of work you have two options:

  1. Use Show My Homework to send your teacher a note to tell them you have completed the work. Please see '8. How do I leave a comment for my teacher on Show My Homework?'
  2. Email your teacher, attaching the work you have done so they can assess it in this way.  How to find your teacher’s email address can be found under '11. How do I contact my teacher if I have a problem with the work?'

How to submit work labelled as “submit online (via Show My Homework)”.

On the homework instruction page you will see an option to “submit” work.  Click on this.


Type a message to your teacher, or you can type the answers to the work into the comment box.


You can also attach your work by clicking on the “Upload files” option, or dragging and dropping your files.

Acceptable formats for the work include:

  1. Word documents where you have typed the answers either on to a worksheet or as a separate file.
  2. Photographs of your work in your exercise book or on paper.
  3. A scan of your work.

How to submit work that is set to be handed in by a different format (e.g. mathswatch, or other).

If your work has to be submitted using a different platform, for example MathsWatch, Kerboodle or Google Classroom, you should go to the relevant web site for these and follow the instructions for these specific sites.

If you have any difficulties with using these platforms, you should contact your class teacher directly.  You can find out how to do this by clicking '11. How do I contact my teacher if I have a problem with the work?'.

7. How do I submit work if I have done it on a computer? (Student)

We understand that there maybe work that you can not be completed using a computer.  This could be because of any of the following reasons:

  1. The teacher has uploaded a pdf file that can not be edited
  2. You do not have the correct version of the software to be able to edit a document.
  3. You do not have a (working) printer.
  4. You are trying to keep all of your work together in your exercise book.

You can still submit work online, using show my homework.  See '6. How do I submit work using Show My Homework?' for instructions how to upload work to Show My Homework.

You can upload any type of file to SMHW so you can present your work in any of the following formats:

  1. A Microsoft Word document where you have typed out the work.
  2. A scan of your work – this then creates an uploadable file of the scan.
  3. A photograph of your work – this can be in jpg format straight from your phone or digital camera.

If none of these options are available to you, or you can not use them, you should complete the comment box on Show My Homework with details of what you have done and your teacher will see it directly.

And if all else fails, email your teacher for further guidance.  You can find out how to find your teacher’s email address under '11. How do I contact my teacher if I have a problem with the work?'.

8. How do I leave a comment for my teacher on Show My Homework? (Student)

If you wish to leave a comment or a question for your teacher about a particular piece of work or part of a piece of work, the easiest way to do it is to add a comment to Show My Homework.

These comments will be visible to you, your teacher and your parents, but not to anyone else.  Your parents can not leave comments in this way.

  1. Find the piece of homework in your “to do list” or the calendar.
  2. Select the piece of work by clicking on it.
  3. Click on the “Results” tab at the top of the page.
  4. Type in your comment in the text box on the page.
  5. Click "post comment" to send the comment to your teacher. 

8If you are using the app, you can leave a comment by tapping the text box at the bottom of the homework description screen. 


9. How will I know if a teacher has left me a comment about my work? (Student)

When a teacher leaves a note for you or a comment on your work, you will receive a notification.

  1. Click on the notification bell in the top right hand corner of the page to view all of your notifications.
  2. You will then be taken directly to the results page where the comment left by your teacher is displayed.
  3. You can reply to the comment by simply adding another comment.


You can not delete a comment once you have posted it.

If you make a mistake in a post, you will need to send a new comment.

10. Can I improve work once a teacher has left a comment? (Student)

The simple answer is YES!

  • If a teacher leaves a comment on your work you may wish to respond to this comment or you may wish to make changes and/or improvements to your work.
  • You will not be able to edit any uploaded work directly from show my homework.
  • You will need to make changes to the files you have saved on your computer, or in your book.
  • You will then need to submit a new version of the work to Show My Homework.  Click '6. How do I submit work using Show My Homework?' to see how to do this.
  • It is recommended that you send a note to your teacher to tell them you have done this. Click '8. How do I leave a comment for my teacher on Show My Homework?' to see how to send a note to your teacher on Show My Homework.

11. How do I contact my teacher if I have a problem with the work? (Student)

If you are finding the work difficult or if you have a question about your work, there are three ways that you can contact your teacher.

1. Leave them a message on Show My Homework.

Click here to find out how to do this.

The advantage of this method is that it is linked directly to the piece of work that you want to ask about, so your teacher will be able to see exactly what you are asking about.

2. Send them an email.

Email your teacher directly, this is easier if you want to send them attachments or you want to write a longer message.

If you do not know your teacher’s email address, the easiest way to find it is by using the school’s web mail app.  This can be found on the school website.  Instructions for how to search for a specific teacher are shown below.

Guide for Students to Send Email Using Office 365

3. Email the subject department

If you can not find the email address of a specific teacher, you cn email the department directly, using one of the emails shown below.

However, you will have to wait until the lead teacher has seen your email and then passes it on to your class teacher.

You should write “For the Attention of…” followed by your teacher’s name in the subject line.

Departmental Email Addresses


12. What happens if I do not submit my work before the deadline? (Student)

When a deadline for a piece of work has passed, Show My Homework Automatically records the work as “NOT SUBMITTED” and sends you a reminder.

Your teacher may follow this up by sending you a note through Show My Homework, to see if they can help you with the work.

If you are still unable to submit the work, you and your parents may receive an email reminding you that the work has not been completed and offering help.

It is strongly advised that you contact your subject teacher directly if you are having any problems completing the work, or if you know you will not be able to complete the work on time.

Even though a deadline has passed, you can still submit your work using Show My Homework.  In this case, your teacher will update the records to show that your work has been submitted late or submitted.

If you are struggling to keep on top of all of the work, please let us know, contact your head of year or individual teachers so we can help and support you.

13. How do I log onto Show My Homework? (Parent)

Creating an account for Show My Homework

If you have not previously used Show My Homework you will need a parent code.  This can be obtained by emailing the school OR your child can access it from their account.

On the website:

  1. Visit the sign up page.
  2. Type in the name of the school.
  3. Enter the email address you wish to use.
  4. Enter your parent code.
  5. Tick I am not a robot.
  6. Click submit.


Using the App

You can also download the Show My Homework App.

From the app select Log in with PIN or Parent Code and then follow the instructions.


If you have used Show My Homework Before

If you have previously used Show My Homework you can log in using your email address and password.


  • If you have forgotten you password, click “forgot password” and you will be sent an email which will enable you to reset your password.
  • If you have changed your email address since you first used SMHW, you will need to reset your account.  To do this you will need a PIN code .
  • You can get a new PIN code from the school or from your child if they can log into SMHW.

14. How can I see what work my child has been set? (Parent)

When you have logged in you will be able to see all of the work that has been assigned to any child that your account is linked to.


  • To see the work for a child, select the calendar option underneath their name.
  • You can filter the calendar to find work for a particular date, subject or teacher.
  • You can change the week shown to see what work is coming up.
  • Each piece of work will have a due date, this shows when the work should be completed and submitted.


  • If you would rather see a list of the work, select homework from your dashboard.
  • This will show the work in two tabs.  Upcoming and  recent.


  • Any work that is overdue will also be shown as well as work that has been submitted to the teacher.

15. How much work should my child be doing for each subject? (Parent)

  • There is no set amount of work that students should be doing as we recognise that the circumstances for ever family is different.
  • However, students should, where possible, be trying to spend their school day  i.e. 9am to 3pm on school work.  In this way they will have made the best of their time whilst the school is shut.
  • All work should be divided into Bronze, Silver and Gold.
Bronze work is the absolute minimum a student should be doing – if your child is struggling to complete the work for any reason, this is the least amount they should do.
Silver work should be done if possible.  Students who do the silver work have had the opportunity to cover work in more depth and so will be in a better position when the school re-opens.  But if circumstances prevent this, please focus your children on the Bronze Work.
Gold work, students could do.  This is an opportunity for some to extend their learning further, to challenge themselves with harder work and to demonstrate to their teacher what they can achieve.
  • Not all work set will be visible on Show My Homework at the same time.  Most subjects will post work weekly or even fortnightly so as not to overload students with too much work in one go.
  • This time whilst the school is closed is a great opportunity for students to develop other skills in addition to the work that has been set.  For example, students could, with your help, learn to cook or garden.  They could learn a new skill through a hobby, or even learn how to iron or do the washing.  All of this is a useful way to spend their time once they have completed their school work.





16. What should I do if my child is finding the work difficult to complete? (Parent)

  • If your child is struggling with the work, there are various sources of help and information that they could turn to.  Some of these include:         available for KS3 and 4, this site contains notes and questions on most subjects, especially the core subjects of maths, English and science. – very good for KS4 – contains question banks and self guided learning activities for many GCSE subjects.  There is a lot of free content on this site, so do not feel you need to pay for the premium content.

  • There are also a lot of useful video tutorials available on  However, I would encourage careful supervision of this or students will easily waste hours watching videos that are nothing to do with the work.  On Youtube, students should type in the topoic they need to find out about.  E.g. KS3 History The Romans.

If none of these help, students should contact their teacher.  A guide showing now a student can do this can be found under '11. How do I contact my teacher if I have a problem with the work?'

If you wish to contact the subject teacher, you should send an email to the subject email address, these can be found here.

17. What happens if my child is unable to complete work before the deadline? (Parent)

If a student does not submit work on Show My Homework before the due date shown on the work, SMHW automatically identifies this work as being “Not Submitted” and sends a reminder notification to you and your child.  This is not sent by the person who set the work, it is an automated system.

Teachers have been asked to monitor which students are not submitting work and to offer help and support where possible.  Therefore, if, after a few days, the teacher has not heard from the student, they may send a note through Show My Homework, asking if all is ok and offering any help.

If they still do not hear from the student you and your child may receive an email, identifying which subjects where work still has not been submitted.

If you feel that, for whatever reason, your child will be unable to meet deadlines, please contact the Head of Year or individual subjects so we can be aware and can support you as best we can.

Once a deadline is passed, students can still complete and submit work in the usual way and the teacher will then update SMHW accordingly.

18. How long should a student spend on work?

A good guideline would be for a student to spend as long on the work for a particular subject as they would in school.  For some subjects this might be one hour a week, for other 3-4 hours a week.

There is no requirement for them to spend that time in one sitting and it is advisable for them to split there work up over the week, maybe in 30minutes to 1 hour blocks.

The due date should be used to work out how long they need to spend on a piece of work.  If the work is due in within a week of it being set, then they would be expected to spend less time on it than if the work was set for a 2-3 week period.

19. When will different subjects set work?

Each subject will make work “live” on Show My Homework on the following days:

Monday Maths, PE, Computer Science, English
Tuesday Geography, History, Art & Design
Wednesday Science, Food & Nutrition
Thursday MFL
Friday RS

This is not an indication of when work should be completed.  There will usually be at least a week for each piece of work to be completed.  However, this can be used to help plan the time needed to do work.  For example, English will usually be set on a Monday and due in on the Friday, therefore the work can be spread over the whole week.

20. Will I be set work for School Holidays and Bank Holidays?

Teachers will not be setting new work on days that are National Bank Holidays (Friday May 8th and Monday May 25th).

Also, we will not be setting work during the official School Holidays (May 25th to 29th and after July 17th).

During the May Half term, there maybe some creative challenges offered on the school website, but students will not be required to complete or submit work during these times.

21. What sort of work should I expect?

We are aware that much of the early work was worksheet based and had little variety.  We are also aware of the importance of Year 10 and 12 being able to continue their studies with newer work.  Hopefully, over the next few weeks you will notice some changes:

Year 7-9

We have asked subjects to provide a greater variety of work, including more open ended and project work.

Year 10 & 12 This will begin to move towards the setting of new content with appropriate structure and guidance.
Year 11

Once work for the current courses has finished, we will not set any more new work.  From May Half Term we will begin to set work to help students prepare for A and AS levels in subjects.  Students will be able to choose which subjects they work on.  More details to follow.

Year 13 Once students have completed the work for their courses, there will be no further work set.

In addition, there are challenge tasks available on the website for subjects such as drama and music that can be found here

22. Will you be offering live streaming lessons?

In line with other Wokingham Federation schools some teachers, on a voluntary basis, will be soon be offering students in Year 12 the chance to take part in live streaming sessions using Microsoft Teams.  These will not be offered by all subjects or teachers.

All sessions will run on Microsoft Teams and will be recording.  These recordings will be kept for 20 days to allow students who can not attend the sessions to hear what has been discussed.

Before any student is invited to join a team, they will be asked to confirm that they have read, understood and agree to certain protocols to ensure the learning environment is safe and constructive.

The use of live streaming will be a supplement to existing work on SMHW and Google Classrooms, the live lessons will not replace these and students will still be expected to complete all the work set on SMHW and/or google classrooms.

If this trial is successful, we will look to see if we can offer similar sessions for Year 10.

Microsoft Teams Usuage Policy

Student User Guide for Using Microsoft Teams

22a. Where can I find the school’s policy for using live streaming of lessons?

22b. How can I set up Microsoft teams to take part in live sessions?

23. I have seen that there is a National Academy to support home learning- are you going to use this?

This information came to us at exactly the same time as it did to you, so please give us time.  We are looking at it and  I have no doubt we will make use of it if it matches our needs.  More information will follow when I have it.

Completing Work at Home Enquiry Form

Completing Work at Home Enquiry Form
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